What are your delivery options and how much is shipping?
You can choose to receive your order via Home Delivery, Singpost or Self-Collection.
How much is delivery charges?
We are charging a flat rate of $5.90 for Home Delivery and $8 for Singpost. There will be no charges for Self-Collection at any of Pink Beauty outlets.
How long is the delivery period?
Home Delivery takes an average of 2 - 4 working days from the day of purchase. Self-Collection at any of our 5 outlets take around 2-3 working days of processing from date of your orders. You will be notified upon delivery (for Home Delivery) or when your order is ready for collection through SMS.
Do you delivery to any location within Singapore?
We deliver to all addresses in Singapore except for restricted areas. We do not deliver to P.O. Box or Parcel Lockers.
Do you ship overseas?
No, currently we deliver within Singapore only.
Which Pink Beauty outlets can i collect my orders from?
You may choose to collect your orders from any of our Pink Beauty outlets. You may find the address and operating hours of Pink Beauty outlets here.
Can i change my delivery methods afterward?
No, you will not be able to change the delivery method once your order has been paid and processed.
What should i do if i enter the wrong delivery address?
Unfortunately you will not be able to change the delivery address once your order has been paid and processed. In the event that the wrong address is indicated in the order and the package is delivered, Pink Beauty will not be liable for any replacement or refund.
Can i change my self-collection location afterwards?
No, you will not be able to change the self-collection location once your order has been paid and processed.
Can i request for a re-delivery?
No, in the event of failed delivery, you will be required to collect your order from the nearest Pink Beauty outlet. You will be notified of the failed delivery through sms. There will be no refunds of delivery fee.
Is there a collection period for self-collection?
All orders must be collected from 1 month of purchase.
How do i go about collecting my order from Pink Beauty outlet?
Simply bring your receipt/e-receipt and show to our store supervisors. You will be require to acknowledge the collection.
What should i do if my order has not arrived?
Please email us at firstname.lastname@example.org